Shipping ( by EMS,FEDEX and DHL)
* Shipping Worldwide
We provide world wide shipping by EMS (FedEx and DHL need more shipping costs because they also count the Size).
* Delivery Time
We need 2-4 days to process your order before shipping.
The delivery time for EMS express generally will take 15-20 days.
FEDEX will be 7-10 days
DHL (for UK,Italy,France etc) will be 10-15 days.
* Tracking information
After we ship package, we will send tracking number to your email and we keep tracking the status.
* Lost Package Policy
If a package did not arrive in 2 months after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.