1. How can I order?you can place order on our website directly with Shopping Cart.

we will send invoice to your email after we check the products.
generally it is within 30 minutes during business hour.
please make sure to check your inbox and junk box (spam box)

2. I don't receive invoice?

we send invoice to your email in 30 minutes during business hour.
please make sure to check your inbox and junk box (spam box)
it is better to add our email to your friend/contact list.

3. What is the handbags quality?

we supply 1:1 top quality handbags with dust bag, card, booklet, serial number, real leather etc.

4. How long does shipment take?

Shipment takes about 10 to 15 days by EMS / DHL/FEDEX express with tracking number.

Sometimes it is longer time if there are too many parcels waiting to process.
It also depends on flight arrangement and customs processing time.

5. How much is shipping cost?

Shipping cost depends on the actual weight.
you can place order on our website directly.
we will send invoice for you to review.
at that time you can cancel order if you don't like.

6. What are the payment methods?

We accept Western Union / Moneygram (with discounts)
we also accept VISA / Mastercard (but sometimes the bank can stop service)

7. What is the return policy?

We check every item before shipment to make sure good condition.
But if there is any problem during shipment, please send photo for the damage and send to us.
we will show to the factory to find out solution.

8. How to make sure to receive all the items?

When you receive the parcel, please Keep Everything.
Don't throw away anything such as parcel box, shipment form and papers (some small items are packed inside).
If there is missing item, please take clear photo for the Parcel Box and Shipment Form.
we need these proof to show to shipping agent.

9. What if the item not showing on our website?

If certain bag not showing on our website, you can send Photo Link or Website Link or Bag Name to our email.

10. How to find western union or moneygram service?